Frequently Asked Questions
Welcome to McTaggart Family Services' FAQ section. Here, we aim to address all your queries about our final-mile delivery services. If you have additional questions, feel free to contact our customer support team.
Final-mile delivery refers to the last leg of a product's journey from a distribution center or warehouse to its final destination, typically the customer's doorstep. At McTaggart Family Services, we specialize in ensuring that your packages arrive safely, on time, and with a personal touch.
We proudly serve a wide range of areas across the Greater Madison, Wisconsin area. For a detailed list of locations, please visit our Service Areas page or contact us directly.
While we strive for timely deliveries, unforeseen circumstances can sometimes cause delays. If your delivery is delayed, please check your tracking information for updates. You can also contact our customer support team for assistance.
Yes, changes to the delivery address can be made as long as the package has not yet been dispatched. Please contact our customer service team as soon as possible to update your delivery details.
We offer a range of delivery options to suit your needs, including standard, express, and same-day delivery services. For more information on each option, please visit our Delivery Services page.
Scheduling a delivery is easy. Simply submit your information HERE to request a free quote online. If you need further assistance, our customer support team is happy to help you schedule your delivery.
At McTaggart Family Services, we prioritize the safety of your packages. Our trained delivery personnel handle each item with care, and we use advanced tracking systems to monitor the progress of every delivery.
We apologize for any inconvenience caused. If your package arrives damaged, please contact our customer support team immediately. We will work with you to resolve the issue promptly.
Our customer service team is available Monday-Friday 9:00 AM - 3:00 PM. You can reach us via phone at (608) 478-5630, email at [email protected], or through our online contact form HERE.
